Contes Asia priority is focusing on the adoption of the appropriate security measures and protocols to make our visitors feel safe.
We are really proud to inform you that we are one of the first companies in India to have adopted WTTC protocol for safe travel.
OUR #1 PRIORITY
You, our Guest. Your health, safety, security, and well-being and that of our Team members are our number one priority. We are committed to safeguarding our Guests against Coronavirus and have taken the following actions to ensure this:
KEEPING UP TO DATE WITH COVID-19
We are closely monitoring global developments regarding coronavirus through the Centres for Disease Control and Prevention and World Health Organization’s statements to have the most up to date information.
Stay Safe Stay Healthy
Contes Asia is working closely with the Tourism Industry stake holder and helped to create our own post Covid-19 Guidelines.
OUR CANCELLATION POLICY FOR EXISTING RESERVATIONS
The COVID-19 Pandemic is understandably a major global event outside Contes Asia control, which falls under our Inability to Perform Clause of Contes Asia’s Terms and Conditions. The fine print is there to protect our livelihood and that of 10 staff members and their families from major situations such as this one. As such, Contes Asia is under no obligation to provide substitution, replacement of services or refunds to affected Guests. This is what our agreement says but here is what we are going to do.
Our purpose at Contes Asia is to provide our Guests with Memories for a Lifetime and we intend to honour that just as soon as we can, therefore, we are granting or rebooking the experiences.
Travelling to India – All guests with departures in March, April and May can rebook for a later date. All others will be reviewed on a case-by-case basis to determine the best way to move forward, and to provide a level of comfort during this challenging time. Given the uncertainty of the situation this is the only option we can provide at this moment.
– The following amended terms and conditions apply to new bookings only, are not retroactive to past bookings and are applicable for tour departing in 2020 up until March 31, 2021.
India | Nepal | Sri Lanka | Bhutan – Standard terms and conditions apply.